Workforce Hub is an enterprise platform for creating digital employees using agentic AI. It helps teams move from isolated AI experiments to governed, integrated, multi-channel automation-designed for regulated environments.
Workforce Hub combines five core platform capabilities with enterprise deployment and governance built in.
Agent Builder
Workflows
Tool Gateway
Channels
Control Tower
Build: Create digital employees with studios and reusable skills
Automate: Orchestrate workflows with low-code blocks and BPMN
Integrate: Connect tools and knowledge with Tool Gateway + RAG Engine
Publish: Deploy to channels with rich UI and human handoff
Govern: Control access, audit, tenants, and analytics with Control Tower + HQ Insights
Build digital employees using dedicated studios: Agent Studio, Skill Studio, Brain Studio, Tools Studio, Debug Studio, plus guardrails and suggested prompts.
AI agents create value when they execute real processes. Workforce Hub includes Automation Studio for workflow orchestration with drag-and-drop blocks, approvals, and BPMN support.
Workforce Hub connects agents to enterprise systems and knowledge through Tool Gateway (secure API integration) and the RAG Engine (automated knowledge preparation for agentic RAG).
Deploy digital employees where users already work: web, mobile, Teams, Viber, and APIs. Support human handoff through backoffice app + SDK and contact center integrations.
Enterprise digital workforce requires governance and observability. Control Tower provides SSO, RBAC/ABAC, tenant management, audit logs, and approvals. HQ Insights provides chat history, sentiment analysis, topic analytics, and dashboards.
Workforce Hub supports deployment models aligned to enterprise requirements: cloud, private cloud, on-prem, hybrid. Model-agnostic support for multiple LLM providers with optional open-source model serving patterns for regulated deployments.
Deploy where your data lives
Use any LLM provider
Regulated deployment patterns
Workforce Hub is designed for environments that require controlled tool access, audit logs, approvals, tenant isolation, and procurement-ready security assets.
Procurement-ready security documentation covering governance, deployment, and certifications
Download PDF →Technical validation session with solution architects for your deployment
Request Review →Certified management systems:
Explore the platform with a pilot, architecture review, or sales conversation. Workforce Hub is designed for regulated enterprises that need governance, integrations, and deployment flexibility.
No. Workforce Hub is a platform for building digital employees-agents that execute workflows using tools, integrations, and governance controls.
Yes. Workforce Hub supports cloud, private cloud, and on-prem deployments and is model-agnostic.
Yes. Control Tower supports tenant and group governance, delegated administration, and internal marketplace distribution.
